Most vehicle owners will find themselves in a situation where they need to seek advice about car repairs or book their car in for routine checks or maintenance services. There are two main options for vehicle owners when it comes to choosing where to take your car. You can take it to a dealership, or you can go to an independent auto repair shop. In this guide, we’ll discuss whether it’s best to go to a dealership for repairs.
Is it better to go to a dealership for auto repairs?
There are advantages and disadvantages to going to dealerships for car repairs. It is always beneficial to weigh up the pros and cons before you decide where to take your vehicle. Here are some essential factors to consider:
Customer experience
One of the most significant benefits of choosing an independent business is enjoying a bespoke, customer-focused experience. Smaller, local auto repair shops customize their approach to suit the requirements and preferences of each client, and it’s often easier to build a rapport and establish a long-lasting relationship based on trust. At Euro Cars Southend, we pride ourselves on offering a personalized service. We get to know our clients and their cars, and we go the extra mile to make sure that they are happy with the outcome, as well as the service they receive. Statistics suggest that over 60% of customers would be willing to travel further to visit an auto repair shop with outstanding reviews. The automotive industry is also one of the sectors in which consumers are most likely to check reviews.
Expertise and quality
Whether you’re a self-confessed petrol head, or you simply use a car to get from A to B quickly and safely, it’s natural to want to make sure that your vehicle is in safe hands. Experience and expertise are key when dealing with car repairs. Euro Cars Southend boasts a team of experienced, highly-skilled technicians, including BMW factory-trained technicians, and we use OEM (original manufacturer equipment) or OEM equivalent parts.
Passion and drive
As a car owner, especially one who is crazy about driving, it’s understandable to want to find technicians who are equally passionate. Our technicians treat every vehicle as if it were their own, dedicating time, effort, energy and attention to detail to achieve the best possible results. Our team comprises BMW specialists, Mercedes specialists and technicians with experience in working on European automobiles. We understand what it takes to repair and restore the cars we work on, and we go the extra mile to optimize performance and produce incredible results for our customers.
Summary
If your check engine light is on, you need to book a service, or you’re worried about unusual smells or noises, you may be wondering where to go for car repairs. It’s always beneficial to explore your options and to compare dealerships with local, independent businesses that offer specialist services. If you’re looking for advice about car repairs, or you’re keen to find experts in BMW, Mercedes and other European automobiles in Charlotte, don’t hesitate to get in touch with the friendly, experienced team at Euro Cars Southend.